Our Privacy Policy
How we collect, use, and protect your personal information when you visit our website or engage our services.
Lasted Updated: 3 October 2026
This Privacy Policy applies to the website dr-babs.com and the consulting, coaching, training, and advisory services offered by Dr Babalwa Maholwana and DRB Consulting Group ("Dr Babs", "we", "us", or "our"), based in Johannesburg, South Africa.
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.
We only collect information you provide to us directly:
Contact details: Your name, email address, organisation, and phone number when you fill in a contact form or book a discovery call.
Enquiry content: The message or project details you share when you reach out to us.
Newsletter preferences: Your email address and interests if you subscribe to our mailing list.
Technical data: Standard anonymised analytics such as pages visited and approximate location, collected through cookies.
We use your information only for the purposes you would reasonably expect:
To respond to your enquiries and schedule consultations.
To deliver the services you have engaged us for.
To send you our newsletter if you have subscribed (you can unsubscribe anytime).
To improve our website and understand which content is useful to our visitors.
To comply with legal and regulatory obligations.
Our website uses cookies — small text files stored on your device — to make it work properly and to help us understand how it's being used. When you first visit, you'll be asked which cookies you allow.
You can change your preferences or decline non-essential cookies at any time through your browser settings or the cookie banner on this site.
We do not sell your personal information. We only share your data with trusted service providers who help us run this business — for example:
Our website hosting provider (Framer).
Our email and calendar tools for scheduling.
Our mailing list provider (if you subscribe to our newsletter).
Analytics tools used to understand site traffic (anonymised).
All these providers are bound by their own privacy obligations and process data only on our instructions.
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No system is perfectly secure, but we take data protection seriously and will notify you promptly if a breach ever affects your personal information.
Under POPIA, you have the right to:
Access: Request a copy of the information we hold about you.
Correction: Ask us to correct or update information that's inaccurate.
Deletion: Ask us to delete your information where we no longer need it.
Withdraw Consent: Opt out of newsletters or any processing based on consent.
Object: Object to processing you believe is not lawful.
Lodge a Complaint: Complain to the Information Regulator of South Africa.
To exercise any of these rights, email us at info@dr-babs.com and we'll respond within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the "Last Updated" date at the top of this page. For significant changes, we'll notify you via email if we have your contact details.
